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COVID-19 Response

CLC IS OPEN FOR BUSINESS

COVID-19 Health and Safety Update:  


At The Children’s Law Center (CLC), we value the health and safety of all who enter our work environment. During the COVID-19 pandemic, we have implemented additional measures to further support quality, health and safety. We will execute our plan cautiously while complying with applicable federal and state guidelines.


Health Screening
CLC employees are required to partake in daily health screening prior to the start of their work day to ensure they are healthy and able to work. We will continue to mandate that employees showing any cold or flu-like symptoms stay home.  

Sanitization
We will continue our increased sanitization efforts across all of our facilities.

Social Distancing
All CLC employees and visitors are instructed to abide by the 6-feet social distance rule.

We have implemented touchless operations to support mandatory social distancing measures.

We have installed Plexi-Glass Barriers (Sneeze Guards) to protect the child and employees/volunteers from the exposure to respiratory droplets, which are dispensed when coughing, sneezing or even talking.  

Personal Protective Equipment
CLC Employees will continue to receive personal protective equipment including gloves, disposable masks and hand sanitizer. Further, we will continue to ensure adherence to government guidelines regarding the use of masks and gloves. 

New Ways of Working
To further ensure the health and safety of our clients and employees, we have an increased emphasis on personal hygiene, and introduced new ways of working to minimize social contact including virtual company communication and virtual new hire training.

All CLC offices shall be open to the public on a limited basis.

CLC office staff and managers are currently working in a hybrid model in accordance with the office staffing plan.

CLC will only admit visitors with appointments or vendors with scheduled deliveries unless approved by the manager on duty.

Day of your Appointment

  1. When CLC staff schedules any in person meetings or appointments or sends an appointment reminder, they will ask or send a list of health screening questions of the potential visitor or client.

  2. Please visit https://bit.ly/308S5WW to complete the COVID-19 Health Screening form, Client and Litigant Forms. The public will be only allowed in CLC waiting area/playroom and one room designated for client meetings (Reserved Conference Rooms).   

  3. The public will only be allowed in CLC's waiting area/playroom and one room designated for client meetings (reserved conference rooms). 

Day of Appointment

  1. Wear a mask for the duration of the time on the premises. 

  2. Before physically entering a CLC office, a digital or paper health screening questionnaire must be completed again. Please visit https://bit.ly/308S5WW to complete the COVID-19 Health Screening form, Client and Litigant Forms.

  3. CLC Visitors are strongly encouraged to complete the online screening and attestation prior to commuting to CLC. For those who do not have internet access at home, kiosks and/or computer access will be available to complete the screening onsite.

STAFF AND VISITORS WHO ARE SICK AND/OR PRESENTING SYMPTOMS OF COVID-19
ARE NOT PERMITTED TO ENTER ANY CLC OFFICE. 

COVID-19 is a highly infectious respiratory illness caused by a novel, virus. Symptoms can range from mild to severe, and many people have died from the illness.

IF YOU HAVE ANY OF THE SYMPTOMS WHICH CANNOT BE EXPLAINED BY A PRE-EXISTING OR PREVIOUSLY DIAGNOSED MEDICAL CONDITION, YOU WILL NOT BE PERMITTED IN THE OFFICE. PLEASE LEAVE AND CALL CLC STAFF TO RESCHEDULE YOUR APPOINTMENT.

  • In the event of a potential or actual COVID-19 virus exposure during your visit to a CLC office you will be notified immediately.

  • Anyone who chooses not to follow these guidelines will not be permitted to enter or remain in any CLC office.

COVID-19 Preventative Actions

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the Center for Disease Control (CDC) always recommends everyday prevention to help stop the spread of respiratory diseases including:  

  • Avoid close contact with people who are sick.  

  • Avoid touching your eyes, nose and mouth.  

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.  

  • Cover your cough or sneeze with a tissue and then throw the tissue in the trash.  

  • Stay home when you are sick. 

  • Wash your hands often with soap and water for at least 20 seconds, especially after using the bathroom, before eating and after blowing your nose, coughing and/or sneezing.  
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.   

If You Are Sick  

  • If you are sick, stay home.

  • If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath after close contact with someone who is displaying these symptoms, you should immediately contact your health care provider.

  • If you do not have a health care provider, you may call 311 to receive a referral.

NYC Resources  

New York State Courts

New York State Courts are open, most court appearances are now remote; virtual or by telephone. For updated information about the NYC Court response to Covid-19 please visit http://www.nycourts.gov/.   
 
For general Family Court information, call the court at 646-386-5299 or email the court at NYFCInquiry@nycourts.gov. 

 We would like to reassure you that your health and well-being remain top priorities for us. 
We will continue to work hard to ensure we are providing the best service and high-quality representation.
Thank you for your trust in The Children’s Law Center and your cooperation with the provisions in place.